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Import or Export Licence Application Processing and Acknowledgment of Receipt of Application

Service standard

Processing of the application and acknowledgment of receipt by the licensing administrator within two business days following receipt.

Performance target

The target for achieving this standard is set at 95% under normal circumstances.

Performance results

The target was met 100% of the time during fiscal year 2012-13.

Applying for a licence to export or import

Telephone: 1-800-668-5284

Service feedback

If you believe the CNSC is not meeting its performance standards, please call the CNSC at 1-800-668-5284, and ask to speak to the Licensing Administrator, Non-Proliferation and Export Controls Division; or email

For more information

To learn about upcoming or ongoing consultations on proposed federal regulations, visit the Canada Gazette and Consulting with Canadians Web sites.

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